Your Questions
This is the most popular questions you ask me before starting a project.
Yes, for sure :-)
Website Support (£345/month)
All tickets usually solved within 0-72h
Included;
- Live chat & support
- Mobile app for daily communication
- Same day response
- Theme edits & bugfixes
- Update your website content
- Monthly analytics with insight report
- Help to implement insights monthly
- Monthly website meeting
- 20% discount on Shopify development*
* If you need help to develop custom features that’s outside of your current website scope you get 20% off on my Shopify development services. Most often used to add new functionality that will improve the conversion rate or user experience on your website.
YES - I offer Shopify development for both various ad-hoc tasks and larger projects.
Ad-hoc tasks
Can e.g. be new sections, page templates, and features that will enhance your business.
Larger projects
Can e.g. be a bespoke portal for VIP customers, first-party data strategy, or set up Shopify markets so you can reach an international market.
YES - You can change the brief along with the project if the change does not exceed 2 hours of additional work for me. For free.
Also, any project over £250 has 14 days of free adjustments after completion and full payment.
YES - I'm more than happy to put you in contact with any of them and my previous work.
But first, let me know what kind of help you need and I'll put you in contact with the most relevant ones.
NO - All website reviews to improve user experience, key page priority, or conversion rate have a minimum charge of £275 one-off.
This since I value the time it takes to individually review and create a report of your website with insights to improve.
Projects under £1000
Paid up-front after we've agreed on the brief and proposal.
Projects over £1000
50% deposit to kick off the project. The remaining 50% when you've accepted the final preview. After final payment, I'll transfer the website or new feature into your full ownership.
Ongoing services
Invoiced one month in advance. I have the philosophy that if I deliver, you'll continue with the partnership so I don't tie you up in contracts.
Secure payments
To ensure secure payments all invoices will go through my Shopify Partner account. (If we don't agree on anything else that suits your business better.)