Your Questions
This is the most popular questions you ask me before starting a project.
YES - I offer ongoing ecommerce support on a monthly basis.
This package can be built out with my other Shopify development and marketing services based on your business goals/my availability.
Ongoing Support (fr. £472month)
All tickets usually solved within 0-72h
Included;
- Live chat & website support
- Mobile app for daily communication
- Same day response
- Theme edits & bugfixes
- Update your website content
- Website monitoring
- Monthly analytics with insight report
- Help to implement insights monthly
- Marketing support & strategies
- Monthly website meeting
- 20% discount on Shopify development
YES - I offer Shopify development for both various ad-hoc tasks and larger projects.
Ad-hoc tasks
Can e.g. be new sections, page templates, and features that will enhance your business.
Larger projects
Can e.g. be a bespoke portal for VIP customers, first-party data strategy, or set up Shopify markets so you can reach an international market.
YES - You can change the brief along with the project if the change does not exceed 2 hours of additional work for me. For free.
Also, any individual project over £500 has 14 days of free styling adjustments after completion and full payment.
YES - I'm more than happy to put you in contact with any of them and my previous work.
But first, let me know what kind of help you need and I'll put you in contact with the most relevant ones.
Projects under £1000
Paid up-front after we've agreed on the brief and proposal.
Projects over £1000
50% deposit to kick off the project. The remaining 50% when you've accepted the final preview. After final payment, I'll transfer the website or new feature into your full ownership.
Ongoing support & marketing services
Invoiced one month in advance. I have the philosophy that if I deliver, you'll continue with the partnership so I don't tie you up in contracts.
Secure payments
To ensure secure payments all invoices will go through my Shopify Partner account. (If we don't agree on anything else that suits your business better)
YES* - I usually start by setting up my standard ads framework that runs across Facebook Ads and Google Ads + 3 automated Email Marketing flows. With insights from this framework we can optimise for more sales and quality traffic on an ongoing basis.
Within my network I can bring in help for SEO and content creation services as well if you looking for a long term growth plan.
* I only offer these services for ecommerce websites that I've built or re-designed.
