New Shopify Websites | Shopify Support
Shopify Freelancer UK
Leeds, West Yorkshire
Request Shopify HelpAbout
Think of me as your Shopify doctor on call. I help diagnose what’s not working, upgrade your theme for better health and build new Shopify websites that perform from day one. Read about my services below before requesting help or a quote.
Service details
New Shopify Website / Theme Upgrades
£1500-£3000 one-off
If you’re launching your first Shopify store, I’ll help you build a clean proof-of-concept store that’s fast, simple and ready to sell within weeks.
Already have a store? I can upgrade your theme to Shopify’s latest platform for better speed, flexibility and design.
Every project follows a clear step-by-step process from homepage to checkout and includes setup, testing and go-live support.
- 4-week build time
- £1500-£3000 fixed price (Price based on store size)
- Optional £250/month support plan
How it works:
- Project requirements: We’ll outline your goals, needs and functionality together.
- Deposit payment: A 50% deposit is required before onboarding and design begins.
- Interactive design process: You’ll get real-time access to designs so you can add comments, request changes and stay involved.
- Review stages: Expect 3-4 structured reviews during design and development.
- Final payment: The remaining 50% is paid before the final handover.
- Go live support: I'll assist you connecting your domain and help set your new store live when you're ready.
Optional monthly ongoing support or management plans available.
Ongoing Shopify Support / Retainers
fr. £250/month
This is my on-demand Shopify support service. Ideal if you need a trusted partner to look after your store, fix issues as they come up and keep things moving forward without the hassle of hiring a full-time team.
How the support works:
- Month to month plan, cancel anytime
- Paid in advance, no contracts
How we'll communicate:
- Submit support requests anytime through my Shopify Helpdesk
- For general questions, you can reach me via email, WhatsApp, or live chat
- Meetings scheduled when needed to review tickets or plan website improvements
What we’ll focus on (tailored to your priorities after the first call):
- Tweaks and improvements to key templates like the home page, product pages, collections, cart and checkout
- Fixes for bugs, third-party app issues, and broken analytics or reporting
- Help building new features or installing new apps for your store
- Email automations such as for e.g. new subscribers, win-back flows
- Support with sales campaigns when you need an extra hand
- Recommendations on how to improve your website and increase sales
How we get started:
- Initial call to agree on support coverage and goals
- If we’re a good fit and you’d like to go ahead, I’ll set up automatic payments (GoCardless) for the plan
- Once the first payment is received, I’ll send you an invite to my helpdesk and communication platform so you can start submitting requests right away
Meetings
Email, call or submit your Shopify request to setup an initial meeting to discuss your Shopify project and busness.
Looking for a Shopify developer in Yorkshire?
I'm based in Leeds so if you prefer a physical meeting that's possible as well for any project it makes sense.
Languages:
I speak both English and Swedish.
Payments
All my one-off payments and recurring payments are now handled via GoCardless for a secure and automated experience.
Projects under £2000:
Paid up front
Projects fr. £2000 and above:
50% deposit + 50% final payment once project is completed
Get help with your Shopify Website
Share your details below and outline what you need help with so I can follow up with how I can support.
I’ll get back to you within 24 hours. Usually faster.
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Shopify Support Reviews
Jesper sorted problems we’d been stuck with for ages the first week. Now he assists us monthly on the website while we focus more on our clients and consultations.
– Melissa
Whenever something breaks or we want to try something new Jesper jumps on it. Quick replies, clear answers and nothing’s ever too much trouble.
– James
His support has made a noticeable difference in how smoothly our store runs, especially multipack and bundles. He offers practical suggestions and always follows through quickly. It’s reassuring to know we have someone reliable to turn to.
– Val
We started with some small tasks but now Jesper helps us with site changes, campaign tweaks and new features every month. It’s good to have him on standby.
– Mike